Choice Home Warranty Complaints and Reviews

Testimonial

  • Apr 26
  • Repairs
  • 16

Had an easy claims experience with Choice and the vendor they set up to come look at my HVAC issue. The vendor was professional and fixed my problem quickly. Submitting the claim through Choice was easy and my claim was assigned to a HVAC company promptly. Great experience. Michele Meadows Read more

Testimonial

  • Apr 22
  • Repairs
  • 5

I HAVE NEVER HAD A PROBLEM WITH ANY SERVICE PROVIDED. SO FAR EVERYTHING HAS BEEN GREAT. Janice Gross Read more

Testimonial

  • Apr 21
  • Repairs
  • 13

I feel getting Choice Home Warranty was one of the best investments I ever made. It has more than paid for itself and the people are extremely concerned and helpful during claims. I recommend this company and its services to any one. In my opinion, having one less thing to worry about is worth the monthly payments and then some. Read more

  • May 20
  • Repairs
  • Erial, New Jersey
  • Air Conditioner Repair
  • 11
  • REVIEW RATING 4/5

BEWARE!!!!! My air conditioning system would not hold refrigerant. Choice indicated that the substandard technician they sent out would need to perform leak test to determine location of leak and that choice would not pay for said test. paid $510 for test and R22 refrigerant recharge. technician determined that leak was in the coil of the outdoor unit, hand that the equipment was otherwise well... Read more

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Choice Home Warranty's reply to:

  • May 08
  • Repairs
  • Garland, Texas
  • Home Warranty
  • 15
  • REVIEW RATING 5/5

Thank you for your feedback, please contact your Territory Manager for further assistance. Read more

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Choice Home Warranty's reply to:

  • May 06
  • Repairs
  • Garland, Texas
  • Plumbing Repairs
  • 19
  • REVIEW RATING 5/5

We appreciate your feedback, please feel free to contact us to review your claim. Read more

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Choice Home Warranty's reply to:

  • Apr 30
  • Repairs
  • Phoenix, Arizona
  • Air Conditioner Repair
  • 15
  • REVIEW RATING 4/5

We do appreciate your feedback as it will help us improve our company to benefit our customers. Please feel free to contact us at 1-888-531-5403 to review your claim. Read more

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Testimonial

  • Apr 26
  • Repairs
  • 16

Had an easy claims experience with Choice and the vendor they set up to come look at my HVAC issue. The vendor was professional and fixed my problem quickly. Submitting the claim through Choice was easy and my claim was assigned to a HVAC company promptly. Great experience. Michele Meadows Read more

Testimonial

  • Apr 22
  • Repairs
  • 5

I HAVE NEVER HAD A PROBLEM WITH ANY SERVICE PROVIDED. SO FAR EVERYTHING HAS BEEN GREAT. Janice Gross Read more

Choice Home Warranty's reply to:

  • Apr 21
  • Repairs
  • Houston, Texas
  • Air Conditioner Repair
  • 15
  • REVIEW RATING 5/5

Your feedback is important to us. Please contact our consumer advocate at 732-243-5964 and we will be happy to discuss your claim as well as our policy. Thank you! Read more

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Testimonial

  • Apr 21
  • Repairs
  • 13

I feel getting Choice Home Warranty was one of the best investments I ever made. It has more than paid for itself and the people are extremely concerned and helpful during claims. I recommend this company and its services to any one. In my opinion, having one less thing to worry about is worth the monthly payments and then some. Read more

Testimonial

  • Apr 18
  • Repairs
  • 5

I have used the service on three occasions in the last year and each time they responded very quickly with very professional contractors. Read more

Testimonial

  • Apr 14
  • Repairs
  • 6

I've used CHW on several properties over the years, and they've never failed to impress! My most recent issue was a clogged sewer drain, which caused BAD things to back up into the house. CHW assigned a plumber minutes after I filed the claim online. The plumber came out at 8pm on a Sunday(!) and fixed the problem. My only charge was the service call fee! I've recommended CHW for years, and will... Read more

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