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What Their Customers Are Saying
All testimonials are provided and verified by Choice Home Warranty. Verified testimonials on Pissed Consumer is a paid feature of the platform.

Five star from the receptionist to the tech I would highly recommend choice home warranty to all my friends. Janice Phillips Read more

I had an issue with my HVAC. The customer service member were very helpful and were able to assign a technician the next day to have a look at it. They worked with him and go the issue fixed without me being involved in the conversation....Highly recommended..... Viswashanti Kadiyala Read more

It was my first service call with CHW. Response was so prompt and service provided with in 2 days. Follow up service was also completed so promptly. I strongly recommend CHW! Santosh Rarwala Read more

Choice Home Warranty 's reply to:

Thank you for your feedback, we do appreciate all the information you have provided and we will have one of our Territory Managers reach out to you shortly. Read more

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called choice home warranty on 11/15/15 fan on the outside unit was making a noise they sent someone out that was a 1hr1/2 away I asked them if they knew how to work on a Bryant evolution system they assured me they did when the tech showed up he installed a bigger fan and left the wires exposed and used zip ties to tie it to the fan cover I mentioned to the tech I was not satisfied with the fan and the way he wired it he told me his office... Read more

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Choice Home Warranty 's reply to:

Dear Rohan Kerr, Thank you very much for your feedback; we do regret your frustration and have requested one of our Managers to contact you directly in reference to this claim. Regards, CHW Read more

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Choice Home Warranty 's reply to:

We appreciate your feedback! We do see that we were able to assist you in previous claims that you had placed, we regret any frustration that you experienced. Please feel free to contact our Customer Advocate at tracy@choicehomewarranty.com to discuss the claim or the policy. We are always willing to review claims and explain the our policy. Thank you, CHW Read more

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Choice Home Warranty 's reply to:

Thank you for your feedback, please kindly contact Tracy our Customer Advocate at tracy@choicehomewarranty.com to review your claim. Please also see our policy that is on our website at www.choicehomewarranty.com/useragreement. Please see Section F. Limitations of Liability. We will be happy to go over your claim with you and explain the terms of the policy. Thank you, CHW Read more

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Choice Home Warranty 's reply to:

Thank you for your feedback, we do appreciate you taking your time to share your experience. Kindly review our policy Section F. #1, please contact us with any questions or concerns that you might have and we will be happy to review the claim with you. Respectfully, CHW Read more

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Choice Home Warranty 's reply to:

Thank you for your feedback, we do see that you are in contact with the Customer Advocate and working towards a resolution to your claim. Regards, CHW Read more

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Choice home warrant, made a false good faith effort in a attempt to hide CHW'S fraud . They have neither resolved the issue or refunded my money. This CHW company is one of the biggest scams that is being pushed on the American people. My next step, is filing a complaint with the BBB. 2nd allerting the media, 3rd filing a petition with the court, in New Jersey. I don't allow thieves to take my money and call it business. That is eactly... Read more

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Choice Home Warranty 's reply to:

We appreciate your feedback and we do take all concerns very seriously. Please kindly contact us at toll free 1-888-531-5403 or review your policy Section D. Coverage # 6. This section will help better understand the outcome of your claim. Thank you, CHW Read more

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Choice Home Warranty 's reply to:

Thank you for your comments, please contact our Vendor Relations Managers to assist you. I am sure that they will be able to provide you with all the information that you need. They can be reached at 1-888-531-5403. Thank you, CHW Read more

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