Choice Home Warranty Complaints and Reviews

Testimonial

  • Mar 28
  • Repairs
  • Air Conditioner Repair
  • 26

Since I've been with Choice Home Warranty, I have had to call in two work orders, one for my septic and one for my AC. Both times, within a very short time, I was given information on a contractor in my area to contact. Upon contact, the contractor came out the following day and fixed the problem. I am very pleased with the excellent service I've received not only from CHW, but also from their... Read more

Testimonial

  • Mar 24
  • Repairs
  • Air Conditioner Repair
  • 7

CHW has knowledgeable and very efficient contractors. Have used CHW for appliances repairs, AC units and plumbing. No better home warranty company other there. Stephanie Atkins Read more

Testimonial

  • Mar 19
  • Repairs
  • Heat Pump Repair
  • 9

I am thankful that we signed up with Choice Home Warranty in January of 2015 as we already needed their assistance this month when our heat pump stopped working. They sent a technician the same day who fixed the problem. Joan Hicks Read more

  • Mar 30
  • Repairs
  • Orlando, Florida
  • Oven Repair
  • 18
  • REVIEW RATING 4/5

I do not know where the positive reviews come from, I suspect from the company itself. I have made two calls for service, paid the deductible and nothing gets repaired or replaced. The warranty covers our oven, and it cannot be repaired, because a part is no longer available. They will not replace the oven, just send a small check for what the part would cost if available. This was not the deal... Read more

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Testimonial

  • Mar 28
  • Repairs
  • Air Conditioner Repair
  • 26

Since I've been with Choice Home Warranty, I have had to call in two work orders, one for my septic and one for my AC. Both times, within a very short time, I was given information on a contractor in my area to contact. Upon contact, the contractor came out the following day and fixed the problem. I am very pleased with the excellent service I've received not only from CHW, but also from their... Read more

Testimonial

  • Mar 24
  • Repairs
  • Air Conditioner Repair
  • 7

CHW has knowledgeable and very efficient contractors. Have used CHW for appliances repairs, AC units and plumbing. No better home warranty company other there. Stephanie Atkins Read more

Choice Home Warranty's reply to:

  • Mar 20
  • Repairs
  • Scottsdale, Arizona
  • Air Conditioner Repair
  • 15
  • REVIEW RATING 4/5

We thank you for taking the time to tell us your opinion. For more information on coverage of Air Conditioning System and our policy in general; please see our user agreement available online at http://www.choicehomewarranty.com/user_agreement.php. Please contact our consumer customer service department for any additional questions. Read more

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Testimonial

  • Mar 19
  • Repairs
  • Heat Pump Repair
  • 9

I am thankful that we signed up with Choice Home Warranty in January of 2015 as we already needed their assistance this month when our heat pump stopped working. They sent a technician the same day who fixed the problem. Joan Hicks Read more

Choice Home Warranty's reply to:

  • Mar 17
  • Repairs
  • Las Vegas, Nevada
  • Home Warranty
  • 19
  • REVIEW RATING 4/5

Your feedback is important to us. Please contact our consumer advocate at 732-243-5964 to discuss your claim. Read more

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Testimonial

  • Mar 17
  • Repairs
  • Home Warranty
  • 1

The service was fast. No wait time on the phone. Contracted company contacted us very quickly and even came out on Saturday. Very neat and clean. Had problem fixed within an hour. Excellent service all the way around! Marie Lyles Read more

Choice Home Warranty's reply to:

  • Mar 14
  • Repairs
  • Saint Croix Falls, Wisconsin
  • Email Notifications
  • 7
  • REVIEW RATING 4/5

Thank you for this information, we apologize and have been able to mutually resolve this issue on our end. Choice Home Warranty is pleased to have been able to help in resolution. Please feel free to contact us directly at 1-888-531-5403 with any further questions. Read more

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  • Mar 09
  • Repairs
  • Peoria, Arizona
  • Home Warranty Policy
  • 43
  • REVIEW RATING 4/5

My A/C unit went out last September. It was 105 degrees in Peoria, Arizona. My husband called our home warranty company, Choice Home Warranty. It took several calls back to them to finally get a service company that would come out to my house. I started to give the repair company a hard time because I was roasting for almost a week. They informed me that there weren't many companies left in the... Read more

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Testimonial

  • Feb 25
  • Repairs
  • Home Warranty
  • 6

Our experience with Choice Home Warranty has been superior from day 1. No other company can compare. They have gone above and beyond to accommodate and make sure we were taken care of. We are very pleased with the service we received from them, and the technicians they sent out. What a refreshing experience! Highly recommend. Nicole Ray Read more

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