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What Their Customers Are Saying
All testimonials are provided and verified by Choice Home Warranty. Verified testimonials on Pissed Consumer is a paid feature of the platform.

A/C unit went out on Sunday afternoon 6/19/16. By 8am 6/20/16 the HVAC service company contacted me for service times. A tech. was out by 9:40am. In less then 1 hour my A/C was working, until the afternoon it was blowing warm air again. The same tech was back out before 5pm to replace the replaced run capacitor which took a dump. Less then 1 hour A/C is still running cold. The HVAC personnel I dealt with were amiable, concerned and capable. This... Read more

Five star from the receptionist to the tech I would highly recommend choice home warranty to all my friends. Janice Phillips Read more

I had an issue with my HVAC. The customer service member were very helpful and were able to assign a technician the next day to have a look at it. They worked with him and go the issue fixed without me being involved in the conversation....Highly recommended..... Viswashanti Kadiyala Read more

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Choice Home Warranty 's reply to:

Thank you for your feedback, we will advise our Territory Mangers of this situation. Please feel free to contact us to provide any further information that you would like to share. All our best, CHW Read more

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Choice Home Warranty 's reply to:

We thank you for your feedback, we ask that you contact your Territory Manger to discuss. We will be happy to provide them with your information as well. We look forward to resolving this issue. Thank you, CHW Read more

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Thank you for your feedback, we do see that you are working with our Customer Advocate Tamar. Please feel free to contact her with any other questions or concerns at tsweat@choicehomewarranty.com . We are happy to have this issue resolved for you in a timely manner. Regards, CHW Read more

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Choice Home Warranty 's reply to:

Thank you for your feedback we do understand your frustration with the claim that you had placed. Please feel free to review our policy that is online at www.choicehomewarranty.com/useragreement and if you have any questions please contact us and we will be more than happy to review with you. Thank you, CHW Read more

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Choice Home Warranty 's reply to:

Thank you for your feedback, we take all customer’s comments seriously. If you would like to discuss your policy, we ask that you contact CHW to discuss. Thank you, CHW Read more

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Thank you for your feedback, we do understand the confusion that you have. Please kindly contact us and we will be more than happy to review the policy and outcome of the claim to you. We look forward to speaking with you at your earliest convenience. Thank you, CHW Read more

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Choice Home Warranty 's reply to:

Thank you for your feedback, please contact your Territory Manager for assistance with your account, they will be happy to assist. All our best, CHW Read more

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Choice Home Warranty 's reply to:

Thank you for your feedback, please feel free to contact us in regards to your claim and we will be happy to explain more in detail the outcome along with our policy. We look forward to hearing from you. Thank you, CHW Read more

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Choice Home Warranty 's reply to:

We do see that CHW is working with you to come to a resolution for your claim. We look forward to assisting you. All our best, CHW Read more

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Thank you for your feedback, CHW takes all feedback very seriously. Please feel free to contact us in regards to your claim and we will be happy discuss in detail all aspects of the claim. Read more

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