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What Their Customers Are Saying
All testimonials are provided and verified by Choice Home Warranty . Verified testimonials on Pissed Consumer is a paid feature of the platform.

A/C unit went out on Sunday afternoon 6/19/16. By 8am 6/20/16 the HVAC service company contacted me for service times. A tech. was out by 9:40am. In less then 1 hour my A/C was working, until the afternoon it was blowing warm air again. The same tech was back out before 5pm to replace the replaced run capacitor which took a dump. Less then 1 hour A/C is still running cold. The HVAC personnel I dealt with were amiable, concerned and capable. This... Read more

Five star from the receptionist to the tech I would highly recommend choice home warranty to all my friends. Janice Phillips Read more

I had an issue with my HVAC. The customer service member were very helpful and were able to assign a technician the next day to have a look at it. They worked with him and go the issue fixed without me being involved in the conversation....Highly recommended..... Viswashanti Kadiyala Read more

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Choice Home Warranty's reply to:

Thank you for your feedback, if you have any questions or concerns regarding the policy please contact our Customer Service department at 1-888-531-5403. We will be happy to review over the terms and conditions of the policy and explain the outcome of the claim. Thank you, CHW Read more

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Choice Home Warranty's reply to:

Thank you for your feedback, we do regret any frustration, please contact us at 1-888-531-5403 to discuss your claim. CHW Read more

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We do regret your frustration, we ask that you contact us for any type of explanation for your claims. Please contact us at 1-888-531-5403 and we will be happy to review your policy and claim. Read more

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Choice Home Warranty's reply to:

We appreciate your feedback, we do regret your frustration however if you would like to review your claim with one of our customer service reps please call us at 1-888-531-5403. We look forward to reviewing your claim with you. Kind regards, CHW Read more

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Choice Home Warranty's reply to:

Thank you for your feedback, we will advise our Territory Mangers of this situation. Please feel free to contact us to provide any further information that you would like to share. All our best, CHW Read more

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Choice Home Warranty's reply to:

We thank you for your feedback, we ask that you contact your Territory Manger to discuss. We will be happy to provide them with your information as well. We look forward to resolving this issue. Thank you, CHW Read more

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Thank you for your feedback, we do see that you are working with our Customer Advocate Tamar. Please feel free to contact her with any other questions or concerns at tsweat@choicehomewarranty.com . We are happy to have this issue resolved for you in a timely manner. Regards, CHW Read more

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Choice Home Warranty's reply to:

Thank you for your feedback we do understand your frustration with the claim that you had placed. Please feel free to review our policy that is online at www.choicehomewarranty.com/useragreement and if you have any questions please contact us and we will be more than happy to review with you. Thank you, CHW Read more

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Choice Home Warranty's reply to:

Thank you for your feedback, we take all customer’s comments seriously. If you would like to discuss your policy, we ask that you contact CHW to discuss. Thank you, CHW Read more

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Thank you for your feedback, we do understand the confusion that you have. Please kindly contact us and we will be more than happy to review the policy and outcome of the claim to you. We look forward to speaking with you at your earliest convenience. Thank you, CHW Read more

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