Contact Choice Home Warranty Customer Service
Choice Home Warranty Phone Numbers and Emails
Toll-Free Number:
-
(888) 531-5403Privacy Inquiries
Customer Service:
-
(888) 373-7924
Legal:
-
(888) 531-5403Privacy Inquiries
Sales/ Reservations:
-
(800) 816-2688Consumer Sales
Choice Home Warranty Email:
Contact Information
Choice Home Warranty Website:
Choice Home Warranty Help Center:
Corporate Office Address:
How Good is Choice Home Warranty's Customer Service?
Summary of Choice Home Warranty Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Choice Home Warranty?
Product/ Service Question:
- “My refrigerator is still not working and food is going bad and guy came back but nothing really changed”
- “Dryer stopped working”
- “Home warranty”
Staff Question:
- “Customer service representative ASAP”
- “Never called me back after at least 20 call ins for waiting service you continue to cancel appts and reschedule without my knowledge. First call in for service 5/21/24”
- “Waiting for service”
Activation/ Cancellation Question:
- “Cancel my plan / warranty”
- “Cancel my warranty”
- “Did cancel my last claim I got it fixed on my own”
Payments and Charges Question:
- “Billing”
- “Charged service charge twice in one month”
- “For a phone charger cord that's broke”
Request for Information Question:
- “Wrong appointment information”
- “Check on reimbursement status”
- “Need help with a claim ...big problem”
Shipping and Delivery Question:
- “I haven't received my policy”
- “I have not gotten any satisfaction regarding the repair of my washing machine. This has been going on for a month and I keep getting the run around with the company you guys assigned.”
- “Have not recieved a service call for my claim on my whirl pool tub”
Refund Question:
- “Refund”
- “Refund on a few day contract on 2 homes. We are selling. Instead. Don’t need home warranty now only been 4 day”
- “Didnt my refund check”
Account Question:
- “Never receive any mail on my membership”
- “Account information”
- “Account information and to make a claim”
Return/ Replace Question:
- “I have an existing claim but nobody doesn't want to return my call.”
- “To be reimbursed for out of pocket cost for PRV replacement due to Choice Warranty being unable to fix my water leak”
- “Please return my call. I cant get through to you. My name is christine hickmanvb3156 So Congresd Rd Camden nj.”
Website/ Application Question:
- “Check application status”
Other Question:
- “No response”
- “Ignored Claim”
- “Oven/range settlement”
About
Overview Choice Home Warranty has earned itself a top reputation and has been protecting customers throughout the United States. Focusing on a ‘person-to-person’ direct service which avoids the call-center feel of many of its larger competitors, Choice Home Warranty has endeavored to create a more personal link between itself and its customers. With a network of thousands of independent contractors, Choice Home Warranty employs only reliable and pre-screened tradesmen with a proven background of reliability and expertise.Packages & Plans Choice Home Warranty simplifies decision making by offering only two packages for its customers to choose from. While both can be customized with additional protection for items not covered in the service plan, the core protection on offer will be more than enough for most American homeowners.The Basic Plan is the entry-level package on offer from Choice Home Warranty, which covers most home appliances and most essential systems. The appliances covered include your oven, range, stove, cooktop, dishwasher, microwave, garbage disposal, garage door opener, whirlpool bathtub, and ceiling fan. The essential systems include all of your ductwork, water heater, plumbing, electrical and heating. The Total Plan, which is the premium protection on offer, includes everything from Basic Plan plus additional coverage for your air conditioning, refrigerator, clothes washer and clothes dryer.Both packages can include, for additional fees, warranties for your pool, spa, central vacuum, well pump, sump pump, roof leak, freezer, septic system and septic tank.Customer Support With around-the-clock support from the company’s Edison call center in New Jersey, you can always reach Choice Home Warranty through our toll-free phone number day or night. If you prefer a different method of communication, you can also contact the company via e-mail, regular mail or online contact form. You can also visit the company’s FAQ section on their website, which will help you to understand the method of reporting a repair or breakdown – minimizing the time you need to spend explaining your situation on the phone.
