Contact Choice Home Warranty Customer Service
Choice Home Warranty Phone Numbers and Emails
Toll-Free Number:
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(888) 373-7924
Legal:
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(888) 531-5403Privacy Inquiries
Sales/ Reservations:
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(800) 816-2688Consumer Sales
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(888) 275-2980Real Estate Sales
Choice Home Warranty Email:
Choice Home Warranty Contact Information
Choice Home Warranty Website:
Choice Home Warranty Help Center:
Corporate Office Address:
Summary of Choice Home Warranty Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Choice Home Warranty Customer Service?
Product/ Service Question:
- “Having problem air and heating systemThermostat and heat is not working”
- “My toilet is leaking and my washer makes a loud noise when it's in the spin cycle”
- “Dryer stopped working”
Staff Question:
- “I've been trying to get service on my fridge since november”
- “To discuss my service”
- “Service call”
Activation/ Cancellation Question:
- “Cancellation”
- “Cancel appointment”
- “I need to cancell my plan”
Payments and Charges Question:
- “Update billing information”
- “Payment for a work order”
- “Billing dept”
Request for Information Question:
- “Confirmation of appointment”
- “Need to talk to a representative”
- “Request services”
Shipping and Delivery Question:
- “I have not gotten any satisfaction regarding the repair of my washing machine. This has been going on for a month and I keep getting the run around with the company you guys assigned.”
- “Have not recieved a service call for my claim on my whirl pool tub”
- “I haven't received my policy”
Account Question:
- “Account information”
- “Account information and to make a claim”
Refund Question:
- “Waiting on my REFUND,3 months now”
- “Refund of payments”
Return/ Replace Question:
- “Please return my call. I cant get through to you. My name is christine hickmanvb3156 So Congresd Rd Camden nj.”
Website/ Application Question:
- “Check application status”
Other Question:
- “Cliam”
- “Claim follow up”
- “Complaint on a plumber issues”
About
Claim, Homeowners Policy Claim, Customer Care
Warranty, Air Conditioner Warranty
Pros: Are no help at all, Peace of mind they provoded pre-purchase, Actually sent someone out, That they sent someone out, Service company
Cons: Horrible customer service, Denial of claims, Take my money but do not provide service as promised, Do not honor warranty, Being falsly denied a claim
Overview Choice Home Warranty has earned itself a top reputation and has been protecting customers throughout the United States. Focusing on a ‘person-to-person’ direct service which avoids the call-center feel of many of its larger competitors, Choice Home Warranty has endeavored to create a more personal link between itself and its customers. With a network of thousands of independent contractors, Choice Home Warranty employs only reliable and pre-screened tradesmen with a proven background of reliability and expertise.Packages & Plans Choice Home Warranty simplifies decision making by offering only two packages for its customers to choose from. While both can be customized with additional protection for items not covered in the service plan, the core protection on offer will be more than enough for most American homeowners.The Basic Plan is the entry-level package on offer from Choice Home Warranty, which covers most home appliances and most essential systems. The appliances covered include your oven, range, stove, cooktop, dishwasher, microwave, garbage disposal, garage door opener, whirlpool bathtub, and ceiling fan. The essential systems include all of your ductwork, water heater, plumbing, electrical and heating. The Total Plan, which is the premium protection on offer, includes everything from Basic Plan plus additional coverage for your air conditioning, refrigerator, clothes washer and clothes dryer.Both packages can include, for additional fees, warranties for your pool, spa, central vacuum, well pump, sump pump, roof leak, freezer, septic system and septic tank.Customer Support With around-the-clock support from the company’s Edison call center in New Jersey, you can always reach Choice Home Warranty through our toll-free phone number day or night. If you prefer a different method of communication, you can also contact the company via e-mail, regular mail or online contact form. You can also visit the company’s FAQ section on their website, which will help you to understand the method of reporting a repair or breakdown – minimizing the time you need to spend explaining your situation on the phone.
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