Choice Home Warranty Phone Numbers and Emails

Consumer Sales:

  • (888) 373-0969

Customer Service:

  • (888) 531-5403

Real Estate Sales:

  • (888) 373-7925

Service Department:

  • (888) 373-7924

Choice Home Warranty Email:

Message this business
More phone numbers and emails Less phone numbers and emails

Issues fixed by Choice Home Warranty

Issue

Terrible Customer Service

Resolution

«Company fixed the issue and I have been provided with partial refund. I am being issued a check for the $200 we spent to have our A/C charged. I was given an apology and was advised I can use my own technician in the future and just submit the bills for refund..»

by Rose J

Choice Home Warranty Contact Information

Choice Home Warranty Website:

Choice Home Warranty Online Chat:

Corporate Office Address:

Choice Home Warranty
1090 King Georges Post Road
Edison, New Jersey 08837
United States

Summary of Choice Home Warranty Customer Service Calls

216 TOTAL
CALLS
03:56 AVG CALL
DURATION
8% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Choice Home Warranty Customer Service?

Product/ Service Question:

  • “I have called choice home warranty since three days two fixed my air conditioning. This is Prakash Chimoriya and my Air Conditioning is not working since three days before.”
  • “Water heater leaking”
  • “Washer will not work”

Staff Question:

  • “Service for hvac”
  • “Problem with service”
  • “Customer service”

Payments and Charges Question:

  • “Billed in April and again today”
  • “To make a payment”
  • “Was billed twice in Feb”

Activation/ Cancellation Question:

  • “I need to cancel my service on 30625 Holstein Rd Bulverde TX 78058”
  • “Cancel service”
  • “Cancellation”

Request for Information Question:

  • “Confirm cancellation of claim”
  • “Question about a work order I did”
  • “Request services”

Shipping and Delivery Question:

  • “Have not recieved a service call for my claim on my whirl pool tub”
  • “I haven't received my policy”
  • “I never received information about my contract”

Account Question:

  • “Account information”
  • “Account information and to make a claim”

Website/ Application Question:

  • “Check application status”

Refund Question:

  • “Refund of payments”

Other Question:

  • “Issues with my air conditioner and some came out and stared that my air conditiinwr was not covered”
  • “Air conditioning is out”
  • “Written policy on dishwasher”

About

Top Choice Home Warranty Services

Claim, Homeowners Policy Claim, Customer Care

Top Choice Home Warranty Products

Warranty, Air Conditioner Warranty

Choice Home Warranty Pros and Cons

Pros: Peace of mind they provoded pre-purchase, Actually sent someone out, Service company, Quick turn around, That they sent someone out

Cons: Horrible customer service, Denial of claims, Do not honor warranty, Response time, Liars and scammers

Summary

Overview Choice Home Warranty has earned itself a top reputation and has been protecting customers throughout the United States. Focusing on a ‘person-to-person’ direct service which avoids the call-center feel of many of its larger competitors, Choice Home Warranty has endeavored to create a more personal link between itself and its customers. With a network of thousands of independent contractors, Choice Home Warranty employs only reliable and pre-screened tradesmen with a proven background of reliability and expertise.Packages & Plans Choice Home Warranty simplifies decision making by offering only two packages for its customers to choose from. While both can be customized with additional protection for items not covered in the service plan, the core protection on offer will be more than enough for most American homeowners.The Basic Plan is the entry-level package on offer from Choice Home Warranty, which covers most home appliances and most essential systems. The appliances covered include your oven, range, stove, cooktop, dishwasher, microwave, garbage disposal, garage door opener, whirlpool bathtub, and ceiling fan. The essential systems include all of your ductwork, water heater, plumbing, electrical and heating. The Total Plan, which is the premium protection on offer, includes everything from Basic Plan plus additional coverage for your air conditioning, refrigerator, clothes washer and clothes dryer.Both packages can include, for additional fees, warranties for your pool, spa, central vacuum, well pump, sump pump, roof leak, freezer, septic system and septic tank.Customer Support With around-the-clock support from the company’s Edison call center in New Jersey, you can always reach Choice Home Warranty through our toll-free phone number day or night. If you prefer a different method of communication, you can also contact the company via e-mail, regular mail or online contact form. You can also visit the company’s FAQ section on their website, which will help you to understand the method of reporting a repair or breakdown – minimizing the time you need to spend explaining your situation on the phone.

Choice Home Warranty reviews and complaints

Compare Choice Home Warranty To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

American Home Shield
3759 reviews
1.4
The Home Service Club
15 reviews
2.4
Select Home Warranty
Has Verified Representatives
408 reviews
Write a review
Do you have something to say about Choice Home Warranty? What happened? What can we help you with?
Submit review Don't show this popup