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Choice Home Warranty is a paying client of PissedConsumer and utilizes its services to proactively identify and correct customer service issues.

Contact Choice Home Warranty Customer Service

How to Reach a Person at Choice Home Warranty

Toll-Free Number:

  • 1-888-373-7924
Call Now

Legal:

  • 1-888-531-5403
    Privacy Inquiries

Sales/ Reservations:

  • 1-800-816-2688
    Consumer Sales
  • 1-888-275-2980
    Real Estate Sales
info@choicehomewarranty.com

How to Contact Choice Home Warranty?

The Choice Home Warranty phone number for contacting the customer support and claims department is (888) 373-7924. If you have questions for the consumer sales team, please dial (800) 816-2688 to connect with one of the experts. The company’s phone number for the real estate sales is (888) 275-2980. Company representatives can assist you with finding a warranty plan to meet your needs, give you details about pricing, etc.

The Choice Home Warranty email address is info@choicehomewarranty.com. As an alternative, questions and comments can be submitted via the Choice Home Warranty website. While there are ways to get in touch with the company online, the fastest and most effective way to address an inquiry and get assistance is by phone.

The company’s main office is located in New Jersey. The Choice Home Warranty address is 2147 Route 27 South, Ste 400, Edison, New Jersey 08817, United States. The company operates throughout the United States, and has its offices based in Fort Lauderdale, Somerset, Sunrise, and Piscataway. Any of the corporate offices can be reached by phone or mail.

The Choice Home Warranty customer service centers operate 365/7, and clients can get assistance at any time. Speaking about the corporate office and general support and sales lines, they are open during normal business hours, usually between 9 am and 5 pm; however, office hours may vary in different locations.

The Choice Home Warranty website features a contact form that allows consumers to send their messages to the support team. To submit a message and get in touch with the company, press the “Contact” button in the top right corner of the screen and complete the online form. All messages are usually reviewed and responded to within a couple of business days.

Contact Information

Choice Home Warranty Website:

Choice Home Warranty Help Center:

Corporate Office Address:

Choice Home Warranty
2147 Route 27 South, Ste 400
Edison, New Jersey 08817
United States

How Customers Rate Choice Home Warranty Support?

5.0 / 5
Good

Based on 1.1K calls to Choice Home Warranty customer support through PissedConsumer.com and 1 survey response.

Total Calls
1.1K
Avg Call Duration
03:51
Issues Resolved
7%

Why Customers Call Choice Home Warranty?

Top Reasons of Customers Calls

  • Product/ Service 25%
  • Customer Inquiries & Issues 24%
  • Request for Information 12%
  • Staff 11%
  • Activation/ Cancellation 9%
  • Payments and Charges 9%
  • Claims & Legal Issues 4%
  • Shipping and Delivery 1%
  • Return/ Replace 1%
  • Refund 1%
  • Account <1%
  • Employment <1%
  • Website/ Application <1%
  • Cards <1%

Product/ Service

25%
  • "Tub .water leaks won't drain"
  • "have warranty problems which has been going for over 16 day"
  • "Problem with service"

Customer Inquiries & Issues

24%
  • "Existing claim"
  • "Put in a claim"
  • "Garage door opener"

Request for Information

12%
  • "Information for air conditioner service"
  • "Trying to R/S an appointment."
  • "Speak to you"

Staff

11%
  • "Service request."
  • "Service issue"
  • "Service status"

Activation/ Cancellation

9%
  • "Cancel policy"
  • "Cancel my contract"
  • "i need to cancell my plan"

Payments and Charges

9%
  • "Washing machine credit"
  • "I do not authorize any futher use of my credit card ending in 0991"
  • "*** disposalPayment for the installation of"

Claims & Legal Issues

4%
  • "Claims"
  • "Claim"
  • "File a claim"

Shipping and Delivery

1%
  • "Have not received payment for microwave"
  • "Been waiting five days for someone to come out and fix my central air. They never came today now they're saying they won't be here till Saturday."
  • "No one never came out to fix my appliance"

Return/ Replace

1%
  • "Change checking account info."
  • "Phone number has changed.. new one is 405-937-****. Am I still covered?"
  • "Replacement of hvac"

Refund

1%
  • "Ask for refund and cancellation"
  • "See if I can get my money back"
  • "Refund"

Account

<1%
  • "Can't log in"
  • "My account"
  • "Never receive any mail on my membership"

Employment

<1%
  • "To try and get choice to do their job"

Website/ Application

<1%
  • "Check application status"

Cards

<1%
  • "Bad gift card"

About

Summary

Overview Choice Home Warranty has earned itself a top reputation and has been protecting customers throughout the United States. Focusing on a ‘person-to-person’ direct service which avoids the call-center feel of many of its larger competitors, Choice Home Warranty has endeavored to create a more personal link between itself and its customers. With a network of thousands of independent contractors, Choice Home Warranty employs only reliable and pre-screened tradesmen with a proven background of reliability and expertise.Packages & Plans Choice Home Warranty simplifies decision making by offering only two packages for its customers to choose from. While both can be customized with additional protection for items not covered in the service plan, the core protection on offer will be more than enough for most American homeowners.The Basic Plan is the entry-level package on offer from Choice Home Warranty, which covers most home appliances and most essential systems. The appliances covered include your oven, range, stove, cooktop, dishwasher, microwave, garbage disposal, garage door opener, whirlpool bathtub, and ceiling fan. The essential systems include all of your ductwork, water heater, plumbing, electrical and heating. The Total Plan, which is the premium protection on offer, includes everything from Basic Plan plus additional coverage for your air conditioning, refrigerator, clothes washer and clothes dryer.Both packages can include, for additional fees, warranties for your pool, spa, central vacuum, well pump, sump pump, roof leak, freezer, septic system and septic tank.Customer Support With around-the-clock support from the company’s Edison call center in New Jersey, you can always reach Choice Home Warranty through our toll-free phone number day or night. If you prefer a different method of communication, you can also contact the company via e-mail, regular mail or online contact form. You can also visit the company’s FAQ section on their website, which will help you to understand the method of reporting a repair or breakdown – minimizing the time you need to spend explaining your situation on the phone.

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