Choice Home Warranty
Testimonials
460
Company responses
79
Customer testimonials
Testimonial
Darina S
What I like most about CHOICE
What I like most about CHOICE home warranty is that their response to claims is so fast. They get back to you and schedule a technician for your case within minutes. Their customers service agents are friendly and they do their best to handle or clear your claim. I have 15 contacts with them. Mohamed A
Reason of review:
Good customer service
Testimonial
Darina S
Excellent! Fast, easy, and convenient
Excellent! Fast, easy, and convenient. Request placed online and immediately receive a response. Within an hour a date and time was scheduled with a plumber. The plumber also gave us a call to confirm. The plumber was on time, courteous, and efficient. Great job all the way around! Chris F
Reason of review:
Good quality
Testimonial
Darina S
Having a home warranty is invaluable
Having a home warranty is invaluable. I have been a customer for a number of years. The service is always prompt & professional. Lawanda R
Reason of review:
Good quality
Testimonial
Brandii Ehj
Florence, Arizona
A/C HOT AIR
A/C unit went out on Sunday afternoon 6/19/16. By 8am 6/20/16 the HVAC service company contacted me for service times. A tech. was out by 9:40am. In less then 1 hour my A/C was working, until the afternoon it was blowing warm air again. The same tech was back out before 5pm to replace the replaced run capacitor which took a dump. Less then 1 hour A/C is still running cold. The HVAC personnel I dealt with were amiable, concerned and capable. This was the first time I needed CHW and they were there and did what I expected of them, in a timely manor. I happen to live in the Arizona desert. Temps. on 6/19/16 were above 115 degree's. I am also grateful. Stan Tyburski
Pros:
- Quick turn around
- Service company
Reason of review:
Fast order processing
Testimonial
Cincere Ihh
Five Star
Five star from the receptionist to the tech I would highly recommend choice home warranty to all my friends. Janice Phillips
Reason of review:
Good customer service
Testimonial
Cincere Ihh
Fixed without me being involved
I had an issue with my HVAC. The customer service member were very helpful and were able to assign a technician the next day to have a look at it. They worked with him and go the issue fixed without me being involved in the conversation....Highly recommended..... Viswashanti Kadiyala
Reason of review:
Good quality
Testimonial
Cincere Ihh
Taken care of within 24 hours, outstanding service
I am very pleased with the outcome of my warranty call the technician coordinated the time for me it was convenient and had me taken care of within 24 hours, outstanding service. DOUG HAHN
Reason of review:
Good quality
Testimonial
Cincere Ihh
Response was so prompt
It was my first service call with CHW. Response was so prompt and service provided with in 2 days. Follow up service was also completed so promptly. I strongly recommend CHW! Santosh Rarwala
Reason of review:
Good quality
Testimonial
Cincere Ihh
Electrical outlets suddenly stopped working
When we had a problem in our condo with electrical outlets that suddenly stopped working. Choice quickly arranged to have an electrician come out. He was very professional and efficient, and got the repair a short time after he arrived. BTW, the firm that Choice sent is one of the best rated and oldest in Las Vegas. We are very satisfied. Thomas Slover
Reason of review:
Good customer service
Testimonial
Cincere Ihh
Great from start to finish
I called CHOICE because my Refrigerator wasn't freezing properly. They dispatched the technician, and all the process was great from start to finish. The claim process went excellent and can’t be happier. Oscar Toro
Reason of review:
Good quality
Testimonial
Cincere Ihh
Fast, friendly and highly efficient service
Fast, friendly and highly efficient service. Problem determined on first call, claim number issued and service company/ phone number announced. Called service company and made appointment within the hour. Excellent Customer Service. Frank Bayno
Reason of review:
Good customer service
Testimonial
Cincere Ihh
Very impressed!
This was our first time using our warranty service with Choice. We are very impressed! I called CHW at 9 a.m., the service rep was courteous, helpful, and professional! The service tech for our issue contacted me by 10 a.m., gave me a same day service window of 11 - 3. The tech was here by 1 and done by 2:00. The tech was professional, friendly, and informative. We are very pleased with CHW! Mary Warren Hanson-Evans
Reason of review:
Good customer service
Testimonial
Cincere Ihh
Dryer went kaput!
Clothes dryer went kaput! Called CHW late Sunday night. By Monday we were set up w/repair company that is moving quickly to get things fixed. What a relief! Highly Recommend!! Michael J Smith
Reason of review:
Good quality
Testimonial
Cincere Ihh
Furnace… fixed within 48 hrs
Furnace stopped working and Choice Warranty had it fixed within 48 hours. Could not have been happier. Nick Smith
Reason of review:
Good customer service
Testimonial
Cincere Ihh
Best warranty experience I have had
Excellent customer service from Choice and quick and professional service from the contractors that came out. Best warranty experience I have had. Ryan Knight
Reason of review:
Good customer service
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