Testimonial
Darina S

What I like most about CHOICE

What I like most about CHOICE home warranty is that their response to claims is so fast. They get back to you and schedule a technician for your case within minutes. Their customers service agents are friendly and they do their best to handle or clear your claim. I have 15 contacts with them. Mohamed A
View full review
Reason of review:
Good customer service
Testimonial
Darina S

Excellent! Fast, easy, and convenient

Excellent! Fast, easy, and convenient. Request placed online and immediately receive a response. Within an hour a date and time was scheduled with a plumber. The plumber also gave us a call to confirm. The plumber was on time, courteous, and efficient. Great job all the way around! Chris F
View full review
Reason of review:
Good quality
Testimonial
Darina S

Having a home warranty is invaluable

Having a home warranty is invaluable. I have been a customer for a number of years. The service is always prompt & professional. Lawanda R
View full review
Reason of review:
Good quality
Testimonial
Brandii Ehj
map-marker Florence, Arizona

A/C HOT AIR

A/C unit went out on Sunday afternoon 6/19/16. By 8am 6/20/16 the HVAC service company contacted me for service times. A tech. was out by 9:40am. In less then 1 hour my A/C was working, until the afternoon it was blowing warm air again. The same tech was back out before 5pm to replace the replaced run capacitor which took a dump. Less then 1 hour A/C is still running cold. The HVAC personnel I dealt with were amiable, concerned and capable. This was the first time I needed CHW and they were there and did what I expected of them, in a timely manor. I happen to live in the Arizona desert. Temps. on 6/19/16 were above 115 degree's. I am also grateful. Stan Tyburski
View full review
Pros:
  • Quick turn around
  • Service company
Reason of review:
Fast order processing
Testimonial
Cincere Ihh

Five Star

Five star from the receptionist to the tech I would highly recommend choice home warranty to all my friends. Janice Phillips
View full review
Reason of review:
Good customer service
Testimonial
Cincere Ihh

Fixed without me being involved

I had an issue with my HVAC. The customer service member were very helpful and were able to assign a technician the next day to have a look at it. They worked with him and go the issue fixed without me being involved in the conversation....Highly recommended..... Viswashanti Kadiyala
View full review
Reason of review:
Good quality
Testimonial
Cincere Ihh

Taken care of within 24 hours, outstanding service

I am very pleased with the outcome of my warranty call the technician coordinated the time for me it was convenient and had me taken care of within 24 hours, outstanding service. DOUG HAHN
View full review
Reason of review:
Good quality
Testimonial
Cincere Ihh

Response was so prompt

It was my first service call with CHW. Response was so prompt and service provided with in 2 days. Follow up service was also completed so promptly. I strongly recommend CHW! Santosh Rarwala
View full review
Reason of review:
Good quality
Testimonial
Cincere Ihh

Electrical outlets suddenly stopped working

When we had a problem in our condo with electrical outlets that suddenly stopped working. Choice quickly arranged to have an electrician come out. He was very professional and efficient, and got the repair a short time after he arrived. BTW, the firm that Choice sent is one of the best rated and oldest in Las Vegas. We are very satisfied. Thomas Slover
View full review
Reason of review:
Good customer service
Testimonial
Cincere Ihh

Great from start to finish

I called CHOICE because my Refrigerator wasn't freezing properly. They dispatched the technician, and all the process was great from start to finish. The claim process went excellent and can’t be happier. Oscar Toro
View full review
Reason of review:
Good quality
Testimonial
Cincere Ihh

Fast, friendly and highly efficient service

Fast, friendly and highly efficient service. Problem determined on first call, claim number issued and service company/ phone number announced. Called service company and made appointment within the hour. Excellent Customer Service. Frank Bayno
View full review
Reason of review:
Good customer service
Testimonial
Cincere Ihh

Very impressed!

This was our first time using our warranty service with Choice. We are very impressed! I called CHW at 9 a.m., the service rep was courteous, helpful, and professional! The service tech for our issue contacted me by 10 a.m., gave me a same day service window of 11 - 3. The tech was here by 1 and done by 2:00. The tech was professional, friendly, and informative. We are very pleased with CHW! Mary Warren Hanson-Evans
View full review
Reason of review:
Good customer service
Testimonial
Cincere Ihh

Dryer went kaput!

Clothes dryer went kaput! Called CHW late Sunday night. By Monday we were set up w/repair company that is moving quickly to get things fixed. What a relief! Highly Recommend!! Michael J Smith
View full review
Reason of review:
Good quality
Testimonial
Cincere Ihh

Furnace… fixed within 48 hrs

Furnace stopped working and Choice Warranty had it fixed within 48 hours. Could not have been happier. Nick Smith
View full review
Reason of review:
Good customer service
Testimonial
Cincere Ihh

Best warranty experience I have had

Excellent customer service from Choice and quick and professional service from the contractors that came out. Best warranty experience I have had. Ryan Knight
View full review
Reason of review:
Good customer service

Contact Information

Website:
www.choicehomewarranty.com
Mailing Address:
2147 Route 27 South, Ste 400
Edison, New Jersey 08817
United States
Phone:
(888) 531-5403
Contact Choice Home Warranty Customer Service

Latest Question

How do I make payment on line. Don’t see anythingonhome page for it.

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article